In his new role, Akshay will now lead the overall business strategy to further strengthen McDonald’s as the premier food technology destination across all platforms in West and South India.
Westlife Development Limited, owner and operator of the master franchisee of McDonald’s® restaurants in West and South India, has appointed Akshay Jatia as Executive Director of the organization. In his new role, Akshay will now lead the overall business strategy to further strengthen McDonald’s as the premier destination for food tech across all platforms in West and South India. He will be responsible for Westlife’s long-term strategy and overseeing and managing the affairs of the company.
Akshay joined McDonald’s in 2015 and over the past seven years has worked cross-functionally to drive strategy, operations, marketing and IT and synergize them to grow the brand. He has successfully led many business critical projects.
Commenting on this new development, Amit Jatia, Vice President of Westlife Development Ltd., said, “Akshay is a strong, dynamic and values-driven leader and I would like to congratulate him on his promotion. In the past, he successfully led the omnichannel strategy and built the delivery system from the ground up, in addition to spearheading several technology innovations for McDonald’s, which made the brand progressive and relevant to our consumers. constantly evolving. I am confident that Akshay’s strengths, next generation thinking and experience will help drive our company to its next level of success.”
“Speaking on his appointment as Executive Director of Westlife Development Limited, Akshay Jatia said: ‘I am honored to have been given this new role within the business, and look forward to making vision to make McDonald’s a brand that is equal parts food and technology at the next level. Together with the team, my goal is to build a transformational business driven by technology and operational excellence and to continue to serve millions of customers in West and South India more effectively.”
Previously, Akshay had been instrumental in building the digital team and spearheading many digital innovations in the company. He played a key role in growing and consolidating the company’s brand extensions – McDelivery, McCafé and McBreakfast. Under his leadership, McDonald’s became the first QSR to launch its own delivery app – McDelivery. Additionally, it has revolutionized the customer experience for the QSR industry with the launch of its “Experience of The Future” (EOTF) restaurants.
Akshay is an alumnus of New York University and holds a Bachelor of Science degree in Finance and International Business from the Leonard N. Stern School of Business.
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